Certificate IV in Frontline Management

Certificate IV in Frontline Management requires the completion of 10 units.

4 Core units

  • BSBMGT401A Show leadership in the workplace
  • BSBMGT402A Implement operational plan
  • BSBOHS407A Monitor a safe workplace
  • BSBWOR402A Promote team effect


Select 6 electives.  At least 3 or the elective units must be selected from the elective units listed below.  The other 3 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package.  If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.  Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.

  • Customer Services
  • BSBCUS401A Coordinate implementation of customer service strategies
  • BSBCUS402A Address customer needs
  • BSBCUS403A Implement customer service standards 
  • Financial Administration
  • BSBFIA402A Report on financial activity
  • General Administration
  • BSBADM409A Coordinate business resources
  • Information Management
  • BSBINM401A Implement workplace information system
  • Innovation
  • BSBINN301A Promote innovation in a team environment
  • Interpersonal Communication
  • BSBCMM401A Make a presentation
  • IT Support
  • BSBITS401A Maintain business technology
  • Management
  • BSBMGT403A Implement continuous improvement
  • BSBMGT404A Lead and facilitate off-site staff
  • Marketing
  • BSBMKG413A Promote products and services
  • Project Management
  • BSBPMG510A Manage projects
  • Relationship Management
  • BSBREL401A Establish networks
  • Research
  • BSBRES401A Analyse and present research information
  • Risk Management
  • BSBRSK401A identify risk and apply risk management processes
  • Workplace Effectiveness
  • BSBWOR401A Establish effective workplace relationships
  • BSBWOR404A Develop work priorities
  • Writing
  • BSBWRT401A Write complex documents

Our training delivery options include:

Public Attendance
Workshop venues
Unit 18 / 14 Whyalla Street, Willetton

On Site / In House
Available anywhere in Australia or overseas.

Fastrack
Self-paced learning at our facility or on site anywhere in Australia or overseas.

Correspondence
Self paced electronic mail and postal learning for distance participants.


Training can also be customised to meet both company and individual needs.


To register for this course, please go to the Registration Desk.

Western Australia 

PERTH - WILLETTON

Fast Track

CERTIFICATE IV IN MAINTENANCE MANAGEMENT 

Mon 30th August - Sat 4th Sept 2010

Mon 17th - Sat 22nd Jan 2011

DIPLOMA OF MAINTENANCE MANAGEMENT 

Mon 25th - Fri 29th Oct 2010

(only available to participants who have previously complete Cert IV in Maintenance Mangement

BUNBURY

Fast Track

CERTIFICATE IV IN MAINTENANCE MANAGEMENT 

Mon 7th February - Sat 12th February 2011

September

 

  • CP04 Tendering: 7th
  • MM08 Performance Indicators in Maintenance Mangement: 7th 
  • PM20 MS Project Basic/Intermediate: 8th
  • CP05 Managing the Contract: 14th
  • MM02 The Maintenance Working Environment: 14th
  • PM08  Risk Management: 15th
  • PM604 Earned Value Performance Management: 20th
  • PM605 Developing a Project Methodology: 21st 
  • PM601 Managing Project Benefits: 22nd

    October

  • PM501 Project Integration: 20th
  • FM04 Developing and Managing the Team: 20th
  • PM07 Project Communications: 21st
  • MM07 Maintenance Operations Planning: 21st 
  • Visit the Courses Section for detailed information.

  • Nationally Recognised Training